- Cmsusers - lists.sandiego.edu

April Web Tip: Checking Your CMS Workflow Status
by University Web Services 22 Apr '19

22 Apr '19

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Cascade CMS upgrade, Thursday 3/28 from 5 - 5:30 a.m.
by University Web Services 27 Mar '19

27 Mar '19

Good morning, Cascade CMS web maintainers, Cascade will be unavailable Thursday morning, March 28, from 5 - 5:30 a.m. for a system upgrade. A majority of the changes packages within this upgrade are on the backend and will not be noticed by you, our end users. The only change you may notice is a subtle change to type contrast in various places throughout the system for better visibility and accessibility. An example of this is: [image: contrast.jpg] Please note that your live websites, workflows in progress, and any drafts you have saved will not be affected by this upgrade. Please let us know via our web request form, www.sandiego.edu/web-requests, if you have any questions. Thank you. In order to provide you with the best support, please contact us using our web request form at: www.sandiego.edu/web-requests Thank you, -------------------------------------------------- *University Web Services* University of San Diego 5998 Alcalá Park San Diego, CA 92110 www.sandiego.edu/web

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Re: [Cmsusers] CMS user mailing list subscription
by Roberta Roebuck 21 Mar '19

21 Mar '19

Good morning CMS web maintainers, Please disregard the welcome email to the CMS mailing list. At 3 am everyone was auto-unsubscribed and we just resubscribed everyone. The system sent out an auto-notification to welcome you as a result. *This is not a new mailing list so please do not unsubscribe*, it is the same list as all maintainers were subscribed to upon Cascade CMS training completion. If you have any questions, please let us know via www.sandiego.edu/web-requests. Thank you. *In order to provide you with the best support, if you are requesting web help please contact us using our web request form at: * *www.sandiego.edu/web-requests* <http://www.sandiego.edu/web-requests> Thank you, Berta -------------------------------------------------- *Roberta C. Roebuck* *Senior Web Application Developer* University of San Diego Library and Web Services 5998 Alcalá Park Maher Hall Room 187 San Diego, CA 92110 (619) 260-7851 [office] www.sandiego.edu

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Cascade CMS system update, chat feature disabled
by University Web Services 06 Mar '19

06 Mar '19

Good morning, Cascade web maintainers, This is to inform you that, as of this morning, we have turned off the help/chat feature within the Cascade CMS system. It was formerly located in the lower, right-hand corner of the application. As a reminder, to receive web support please submit all requests to www.sandiego.edu/web-requests. Thank you for the consideration, and please let us know if you have any questions or concerns. In order to provide you with the best support, please contact us using our web request form at: www.sandiego.edu/web-requests Thank you, -------------------------------------------------- *University Web Services* University of San Diego 5998 Alcalá Park San Diego, CA 92110 www.sandiego.edu/web

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February Web Tip: Copying and Pasting from Word
by University Web Services 18 Feb '19

18 Feb '19

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IMPORTANT: Carousel module in Cascade experiencing display issues
by University Web Services 13 Feb '19

13 Feb '19

Dear Cascade Website Maintainers, This message is to notify everyone that the carousel modules on the USD website are currently experiencing issues. In some cases the carousels are currently loading each slide as a linear element, so they are displaying fully expanded on the web page. In other cases they aren't displaying at all. This particular module is used quite a bit throughout the website, so we wanted to proactively notify our group of maintainers. To see a few examples of what this means, you can view the following pages: 1. (Carousel) http://www.sandiego.edu/international/ 2. (Instagram using Carousel) http://www.sandiego.edu/outdoor-adventures/ 3. (Custom implementations of Carousel) http://www.sandiego.edu/soles/ *We have solved the issue on the backend, but it requires that all sites be republished which we are starting now*. We will send out an update once everything has been republished. Thank you in the meantime for your patience. University Web Services In order to provide you with the best support, please contact us using our web request form at: www.sandiego.edu/web-requests Thank you, -------------------------------------------------- *University Web Services* University of San Diego 5998 Alcalá Park San Diego, CA 92110 www.sandiego.edu/web

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January Web Tip: Ordering Website Navigation
by University Web Services 14 Jan '19

14 Jan '19

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Certificate issue on cms.sandiego.edu
by University Web Services 18 Dec '18

18 Dec '18

Dear CMS Users, The certificate for cms.sandiego.edu expired over the weekend. We are working with the vendor to install a new certificate. However, this may take a day or so to fully correct. If you receive a message about your connection not being private, please click on *Advanced*, and then “*Proceed to cms.sandiego.edu <http://cms.sandiego.edu/>*”. As an alternative you can log in to Cascade at https://sandiego.cascadecms.com/login.act which will not load any errors. Please let us know via www.sandiego.edu/web-requests if you have any questions or experience any issues other than described in this email. We will let you know once everything has returned to normal operations. Thank you, In order to provide you with the best support, please contact us using our web request form at: www.sandiego.edu/web-requests Thank you, -------------------------------------------------- *University Web Services* University of San Diego 5998 Alcalá Park San Diego, CA 92110 www.sandiego.edu/web

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Cascade CMS system maintenance, Tuesday Dec 11, 5 - 5:30 a.m.
by University Web Services 10 Dec '18

10 Dec '18

Good morning, Cascade users, Tomorrow morning between 5 and 5:30 a.m. Cascade CMS will be unavailable due to routine system maintenance. Once we get into the office around 7 a.m. we will confirm the system is available again and will send out an email. Please note that this will not affect your live websites in any way, or any workflows or drafts you have active within the system. In order to provide you with the best support, please contact us using our web request form at: www.sandiego.edu/web-requests Thank you, -------------------------------------------------- *University Web Services* University of San Diego 5998 Alcalá Park San Diego, CA 92110 www.sandiego.edu/web

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Redirect requests on hold Dec 4-5
by Roberta Roebuck 03 Dec '18

03 Dec '18

University Web Services <web(a)sandiego.edu> Thu, Dec 7, 2017, 1:04 PM to cmsusers Hello Cascade users, We will be launching a new website for the School of Engineering on the afternoon of Wednesday, December 5. As part of this process, we will not be able to load other redirects into the system until the launch is complete. If you have any redirect requests you planned on submitting, please do so *before 2 p.m. **today* via our web form and we will create them before our launch process begins. *All redirect requests submitted after 2 p.m. today (Monday, December 3) will be implemented beginning Thursday of this week. * http://www.sandiego.edu/web-request Thank you, -------------------------------------------------- *University Web Services* University of San Diego 5998 Alcalá Park San Diego, CA 92110 www.sandiego.edu/web

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