Re: [Cmsusers] IMPORTANT: Carousel module in Cascade experiencing display issues

Good evening, this will be the last update on this issue. *All sites starting with the letters A - O have finished publishing*, excepting the following which are still in process: - /cas - /law - /ministry - /nursing - /outdoor-adventures Nightly auto-publishes begin in one hour so the remaining sites, *P - Z, will publish out tonight* before you come in for the day tomorrow. Please let us know if you have any questions or experience any issues via our web request form. In order to provide you with the best support, please contact us using our web request form at: www.sandiego.edu/web-requests Thank you, -------------------------------------------------- *University Web Services* University of San Diego 5998 Alcalá Park San Diego, CA 92110 www.sandiego.edu/web On Wed, Feb 13, 2019 at 3:19 PM University Web Services wrote:

*Update:* All sites with a directory beginning with the *letters A through I are published successfully* with the exception of the following sites due to size and are therefore still publishing:

- /cas - /its

If you maintain one of these sites please review any pages with carousels. If you see any issues please submit a web request to let us know, providing us with the URL(s) of the exact pages experiencing issues.

In order to provide you with the best support, please contact us using our web request form at: www.sandiego.edu/web-requests

Thank you, -------------------------------------------------- *University Web Services* University of San Diego 5998 Alcalá Park San Diego, CA 92110 www.sandiego.edu/web

On Wed, Feb 13, 2019 at 1:28 PM University Web Services wrote:

...

*Update: *All sites with a directory beginning with the *letters A through C are published successfully* (with the exception of CAS, it is rather large and may take a bit longer). If you maintain one of these sites please review any pages with carousels.

If you see any issues please submit a web request to let us know, providing us with the URL(s) of the exact pages experiencing issues.

We will provide another update in an hour or so.

In order to provide you with the best support, please contact us using our web request form at: www.sandiego.edu/web-requests

Thank you, -------------------------------------------------- *University Web Services* University of San Diego 5998 Alcalá Park San Diego, CA 92110 www.sandiego.edu/web

On Wed, Feb 13, 2019 at 11:16 AM University Web Services < web@sandiego.edu> wrote:

...

Dear Cascade Website Maintainers,

This message is to notify everyone that the carousel modules on the USD website are currently experiencing issues. In some cases the carousels are currently loading each slide as a linear element, so they are displaying fully expanded on the web page. In other cases they aren't displaying at all.

This particular module is used quite a bit throughout the website, so we wanted to proactively notify our group of maintainers.

To see a few examples of what this means, you can view the following pages:

1. (Carousel) http://www.sandiego.edu/international/ 2. (Instagram using Carousel) http://www.sandiego.edu/outdoor-adventures/ 3. (Custom implementations of Carousel) http://www.sandiego.edu/soles/

*We have solved the issue on the backend, but it requires that all sites be republished which we are starting now*. We will send out an update once everything has been republished. Thank you in the meantime for your patience.

University Web Services

In order to provide you with the best support, please contact us using our web request form at: www.sandiego.edu/web-requests

Thank you, -------------------------------------------------- *University Web Services* University of San Diego 5998 Alcalá Park San Diego, CA 92110 www.sandiego.edu/web