September Web Tip: Directory Management System
Over the past month, we have received several questions regarding the directory management system (DMS) and the process in which profiles are updated. Directory pages pull information from the directory management system (DMS) and are not managed in Cascade.
Directory Management System (DMS)
The DMS provides schools and departments the ability to have their own site-specific directory pages, and not to solely rely on the main USD directory. On these site directories, maintainers can display profiles by tagging them with the correct role/permission and then updating various content fields, such as the biography and education fields.
For a complete DMS guide, including step-by-step instructions and further details, please click here to learn more.
Profile Information
All profile records start off with the generic "Employee Record" information (title, name, department, email, office, position, etc.). That Employee Record information would be updated primarily through Workday or by the user contacting the appropriate team (view the Directory Changes page for more details).
View the Directory Changes page here as a great starting point if you wish to explore an update to your Employee Record information, such as your preferred name, office location, email, phone, or title.
Aside from pulling in the formal Employee Record information mentioned above, in the DMS there are additional profile fields (like biography, CV, professional experience, education, areas of expertise, etc.) that can be updated by directory maintainers.
If you do not know who the directory maintainers are for your school or department, please submit a web request and we can help refer you to a point of contact.
Directory Photos
University Web Services handles the uploading of profile photos - directory maintainers do not have access to update profile photos. If you wish to have a profile photo updated, please attach that photo to a web request and it will be posted as soon as possible.
Note: instead of multiple tickets or attaching multiple photos, it may be easier to create a shareable Google Drive folder, upload your directory photos there, then include a shareable Drive link in the ticket.
A Note for Directory Maintainers:
If a profile is displayed on multiple school or department directories, maintainers for each respective area also have access to the profile. If you notice that a profile is continually updated incorrectly, please remember that other maintainers may have access (other maintainers in your area OR in other schools and departments, if the profile is also listed there). If you find that to be a recurring issue, please submit a web request so that our team can assist.
If you have any questions please let us know via our online web request form.
Thank you,
University Web Services
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