Cascade CMS: experiencing intermittent downtime

Roberta Roebuck

16 Apr 2024 16 Apr '24

1:38 p.m.

Greetings CMS Users, We are experiencing intermittent downtime at cms.sandiego.edu. The vendor is actively looking into resolving this issue. In the meantime, we suggest you save any important edits until the system is stable again, so you don't lose any work. We will email you again once it is stable. *In order to provide you with the best support, if you are requesting web help please contact us using our web request form at: * *www.sandiego.edu/web-requests* http://www.sandiego.edu/web-requests Thank you, Berta -------------------------------------------------- *Roberta C. Roebuck* *Senior Web Application Developer* University of San Diego Web Services 5998 Alcalá Park San Diego, CA 92110 www.sandiego.edu

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Bryan Teague

16 Apr 16 Apr

3:01 p.m.

Greetings CMS Users, The vendor believes they have identified the issue, and the CMS is available again. The vendor will be monitoring the situation, and if something changes, we will contact you with updated information. Thank you for your patience during this outage. Bryan Bryan Teague Senior Web Administrator, Library and Web Services Information Technology Services Maher Hall 196 5998 Alcalá Park San Diego, CA 92110-2492 Work: 619.260.7842 Cell: 619.321.7288 bryant@sandiego.edu mailto:bryant@sandiego.edu

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On Apr 16, 2024, at 3:38 PM, Roberta Roebuck wrote:

Greetings CMS Users, We are experiencing intermittent downtime at cms.sandiego.edu http://cms.sandiego.edu/. The vendor is actively looking into resolving this issue. In the meantime, we suggest you save any important edits until the system is stable again, so you don't lose any work.

We will email you again once it is stable.

In order to provide you with the best support, if you are requesting web help please contact us using our web request form at: www.sandiego.edu/web-requests http://www.sandiego.edu/web-requests

Thank you, Berta -------------------------------------------------- Roberta C. Roebuck Senior Web Application Developer University of San Diego Web Services 5998 Alcalá Park San Diego, CA 92110 www.sandiego.edu http://www.sandiego.edu/_______________________________________________ Cmsusers mailing list Cmsusers@lists.sandiego.edu https://lists.sandiego.edu/mailman/listinfo/cmsusers

Martha Romero

4:13 p.m.

Hi Roberta and Bryan, Thank you so much for letting us know about this issue. Good news CMS is available again. All the best, *Martha Romero* Community Engagement Coordinator School of Leadership and Education Sciences (SOLES) The Jacobs Institute for Education in Innovation - Room 259 University of San Diego 5998 Alcala Park 92110-2492 Phone (619) 859-3794 *martharomero@sandiego.edu * *www.sandiego.edu/soles/ http://www.sandiego.edu/soles/* On Tue, Apr 16, 2024 at 3:01 PM Bryan Teague wrote:

...

Greetings CMS Users,

The vendor believes they have identified the issue, and the CMS is available again. The vendor will be monitoring the situation, and if something changes, we will contact you with updated information.

Thank you for your patience during this outage. Bryan

*Bryan Teague* *Senior Web Administrator, * *Library and Web Services* Information Technology Services Maher Hall 196 5998 Alcalá Park San Diego, CA 92110-2492 Work: 619.260.7842 Cell: 619.321.7288 bryant@sandiego.edu

On Apr 16, 2024, at 3:38 PM, Roberta Roebuck wrote:

Greetings CMS Users, We are experiencing intermittent downtime at cms.sandiego.edu. The vendor is actively looking into resolving this issue. In the meantime, we suggest you save any important edits until the system is stable again, so you don't lose any work.

We will email you again once it is stable.

*In order to provide you with the best support, if you are requesting web help please contact us using our web request form at: * *www.sandiego.edu/web-requests* http://www.sandiego.edu/web-requests

Thank you, Berta -------------------------------------------------- *Roberta C. Roebuck* *Senior Web Application Developer* University of San Diego Web Services 5998 Alcalá Park San Diego, CA 92110 www.sandiego.edu _______________________________________________ Cmsusers mailing list Cmsusers@lists.sandiego.edu https://lists.sandiego.edu/mailman/listinfo/cmsusers

_______________________________________________ Cmsusers mailing list Cmsusers@lists.sandiego.edu https://lists.sandiego.edu/mailman/listinfo/cmsusers

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Bryan Teague
Martha Romero
Roberta Roebuck